Terms of service

Terms of Service

Last Updated: June 2026

Welcome to White Olive. By accessing our website and purchasing products from us, you agree to be bound by the following Terms of Service.

1. General Information

This website is operated by White Olive. Throughout the site, the terms “we”, “us” and “our” refer to White Olive.

By visiting our site and/or purchasing from us, you engage in our service and agree to be bound by these Terms of Service.

We reserve the right to update, change or replace any part of these Terms of Service at any time by posting updates to our website.

2. Online Store Terms

You must be at least 18 years old or have permission from a parent or guardian to use this website.

You may not use our products for any illegal or unauthorised purpose.

You must not transmit any viruses, malware or destructive code.

3. Products and Pricing

We make every effort to display our products, descriptions and pricing accurately.

However, we cannot guarantee that product images, colours or descriptions will appear exactly as they do in person.

We reserve the right to:

Modify or discontinue products without notice
Correct pricing errors
Refuse or cancel orders where necessary

4. Orders

Once an order has been placed, you will receive an email confirmation.

We reserve the right to refuse or cancel any order for reasons including:

Product availability
Errors in pricing or product information
Suspected fraudulent activity

If payment has already been processed, a full refund will be issued.

5. Shipping

Delivery times provided are estimates only and are not guaranteed.

We are not responsible for delays caused by:

Couriers
Customs processes
Adverse weather
Circumstances beyond our reasonable control

Risk in the goods passes to you upon delivery.

6. Returns and Refunds

Please refer to our Returns and Refunds Policy for full details.

Your statutory rights under UK consumer law are not affected.

7. Intellectual Property

All content on this website, including images, logos, branding, text and graphics, is the property of White Olive and may not be copied, reproduced or used without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, White Olive shall not be liable for any indirect, incidental or consequential loss arising from the use of our website or products.

Nothing in these Terms excludes liability for: